On our apps, you can be part of a team. But, you also might want or need to switch to another team!
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To do so, log into your account on our app, and then:
✅ Go to Settings ⚙️ > Change Team
✅ You'll then have to confirm that you want to leave your previous team and you'll be able to join the new one. -
To do so, log into your account on our website, and then:
✅ Click the three dots on the top right corner of the screen next to your profile picture
✅ Click Settings > on the left side of the screen > Change team
💡 You'll then have to confirm that you want to leave your previous team and you'll be able to join the new one.
Important:
👉🏻 You will appear in the ranking of your previous team/group until the end of the current month with the points you have accumulated so far, and these points will not be transferred to your new team.
👉🏻 If you are using the Livret Sport app or EDF Sport Energie
, you cannot switch to another team by yourself, but feel free to contact our team to help you with this!
👉🏻 Only your activities from this change will be attributed to your new team, and you will of course appear in your new team ranking.
👉🏻 You still have questions about how your points are calculated and you think there might be a difference between your profile and your dashboard? The answer might be just right here.