❓Missing, incorrect or greyed out activities
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I have missing activities in my activity feed. What should I do?
Are the activities recorded on your compatible sports app not tra...
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My activity is grayed out and there is an error displayed, what can I do?
Some activities in your activity feed appear in grey? You can cli...
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How to import an activity using a .gpx, .tcx, or .fit file?
If any of your activities have not synced automatically from your...
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I deleted an activity by mistake, what can I do?
Unfortunately, any removal of activity is permanent, and you cann...
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How is my steps count calculated?
There are several ways to track your daily steps on our app. You ...
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I lost all my sports activities. How can I recover them?
You may have logged in to another account, created by mistake, an...